My Package Has Not Arrived

If your order is delayed, here’s what to do.

If your package has not arrived by the estimated delivery date, delays may be caused by weather, carrier issues, or peak shipping periods.

What to do first

• Check your tracking information for updates.
• Allow additional time for carrier delays.
   

If tracking has not updated for several business days, please contact us with your order number and ZIP code so we can investigate with the carrier.